The Office Manager, Heather Ballengee is extremely rude and very less than helpful. As a tenant of a Rowan Real Estate property, none of the repairs were ever made as requested, and having to deal with Heather as a contact was always a nightmare. She is extremely condescending and grossly incompetent in her line of work.
After making rent payments on time each month, the property went into foreclosure and Heather Ballengee DENIED such situation when I would call and ask what my options were. -Even though I received numerous "Notice of Defaults" taped to the door and delivered in the mail (As well as posted on the county's assessor page).
If you're looking to rent, protect yourself from a management company who will deny claims of a tenant foreclosure AND try to forfeit your security deposit without reasonable cause. -Find another company as a renter or landlord for property management as care and repairs will never be made.